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Attractions.io | Planet Attractions
     
Company Profile: Attractions.io



Turns guests' smartphones into their personal digital companion, and unlock the insight you need to increase engagement and spending at your attraction.


Today’s guests grew up relying on technology to enhance their personal, professional and social lives; so it's no surprise that they now expect the same seamless experiences during their leisure time.

Yet when visiting attractions, guests still encounter friction they know technology could easily eliminate.

Friction like:
  Queuing to get to the turnstyles at the start of their visit
  Getting lost trying to find their favourite rides and activities
  Having to head back to guest services to buy a fast track
  And getting stuck in the busy lunchtime rush.

Attractions.io exists to help real-world businesses solve these challenges and thrive in the digital age. By connecting every touchpoint in the guest journey through a branded, mobile app, our platform turns your guest's smartphones into their personal digital companion and creates new opportunities for you to influence satisfaction and spending.


The entire guest experience in the palm of their hands.





The only guest experience platform to span pre, mid and post-visit, Attractions.io lets you offer guests a single, branded interface to manage their entire experience.

Before they arrive, guests tap the app to plan their activities, get directions and book tickets. During the visit, they can purchase fast tracks, find their way with GPS wayfinding, and order food for collection. Post-visit, they can leave feedback in a tap and receive exclusive returner offers straight to their mobile.


The insights you need to increase satisfaction, spending and loyalty.





Behind the scenes, our GDPR-compliant operator console collates insights from across the guest journey so that you can better understand your guests and create marketing campaigns that truely make an impact.

  • Heatmaps and live guest views help you understand where your guests go and how they move around your park. Optimise advertising, signage and even ride locations based on guests' preferences.

  • In-app NPS measures replace cumbersome exit surveys and increase feedback volume. By using push notifications to remind guests to rate their experience, Attractions.io keeps you connected to guests.

  • Segmentation tools enable you to filter and group app users according to their behaviours, purchase history or group demographics. Understand how specific visitor groups explore your attraction and tailor communications to their specific needs.


How we work





The Attractions.io platform integrates with your existing tech stack to minimise data silos and help you collate valuable insights across the entire guest journey. With no need to switch providers, we can help you launch a new, fully-branded mobile app on our platform in as little as 8 weeks.

With more than 10 years of experience supporting the attraction industry's biggest brands, including Merlin Entertainments, Butlin’s and the San Diego Zoo Wildlife Association, we can work with you to deliver a connected guest experience that eliminates the biggest causes of friction in the guest journey, delights guests and drives secondary spending.

Book a meeting with a guest experience consultant and start building your connected guest experience.


Contact Attractions.io

Uttoxeter Business Centre
, Uttoxeter
, Staffordshire
, United Kingdom
, ST14 8AZ
Contact: Jacob Thompson
Tel: (0)1889 560 218
Email: [email protected]

www.attractions.io
Twitter
Facebook
Linkedin



What we have written about Attractions.io


Attractions.io championing guest experience in 2024 with new product releases



Leading mobile app platform developer Attractions.io is continuing its commitment to champion the guest experience with a host of new product releases in 2024, with significant enhancements being made to its mapping feature.

IAAPA Expo 2023: Attractions.io to launch innovative mapping technology as stand-alone offering



Guest experience platform Attractions.io has revealed its full showcase for this year’s IAAPA Expo, with the company’s innovative MapLayr to be launched for the first time as a stand-alone product.

Attractions.io launches industry-first in-app map with dynamic lighting at Alton Towers



Guest experience platform Attractions.io has launched a first for the attractions industry, with a new addition to the mobile app of popular British theme park Alton Towers offering dynamic lightning dependant on the time of day.

IAAPA Expo Europe 2023: Attractions.io to present guest experience platform in Vienna



The team from Attractions.io will be on hand at this year’s IAAPA Expo Europe to guide visitors through the company’s guest experience platform.

Ted Ismert named new chief operating officer for Attractions.io



Attractions.io has announced the appointment of a new chief operating officer, with Ted Ismert taking up the position as the guest experience platform developer continues to rapidly grow operations in 2023.

Attractions.io enhances partnership strategy to expand integrated app ecosystem



Guest experience platform Attractions.io has unveiled a new partnership strategy, which the company says will expand its existing integrations network while enhancing collaboration between some of the industry’s leading suppliers and vendors.

It takes a village: How to increase spending and social reach through micro-influencing with Attractions.io



“It takes a village to raise a child” is a famous proverb that suggests an entire community of people must provide for and interact positively with children for those children to experience and grow in a safe and healthy environment.

Kennedy Space Center Visitor Complex partners with Attractions.io to reimagine guest experience platform



The Kennedy Space Center Visitor Complex has introduced a brand new experience platform, with Attractions.io behind the technology that aims to improve communication, navigation, and accessibility for guests at the popular attraction.

Attractions.io to expand guest experience platform



Attractions.io is set to expand its guest experience platform in 2023, with two new features launching in the spring.

 



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Attractions.io | Planet Attractions
Company Profile: Attractions.io



Turns guests' smartphones into their personal digital companion, and unlock the insight you need to increase engagement and spending at your attraction.


Today’s guests grew up relying on technology to enhance their personal, professional and social lives; so it's no surprise that they now expect the same seamless experiences during their leisure time.

Yet when visiting attractions, guests still encounter friction they know technology could easily eliminate.

Friction like:
  Queuing to get to the turnstyles at the start of their visit
  Getting lost trying to find their favourite rides and activities
  Having to head back to guest services to buy a fast track
  And getting stuck in the busy lunchtime rush.

Attractions.io exists to help real-world businesses solve these challenges and thrive in the digital age. By connecting every touchpoint in the guest journey through a branded, mobile app, our platform turns your guest's smartphones into their personal digital companion and creates new opportunities for you to influence satisfaction and spending.


The entire guest experience in the palm of their hands.





The only guest experience platform to span pre, mid and post-visit, Attractions.io lets you offer guests a single, branded interface to manage their entire experience.

Before they arrive, guests tap the app to plan their activities, get directions and book tickets. During the visit, they can purchase fast tracks, find their way with GPS wayfinding, and order food for collection. Post-visit, they can leave feedback in a tap and receive exclusive returner offers straight to their mobile.


The insights you need to increase satisfaction, spending and loyalty.





Behind the scenes, our GDPR-compliant operator console collates insights from across the guest journey so that you can better understand your guests and create marketing campaigns that truely make an impact.

  • Heatmaps and live guest views help you understand where your guests go and how they move around your park. Optimise advertising, signage and even ride locations based on guests' preferences.

  • In-app NPS measures replace cumbersome exit surveys and increase feedback volume. By using push notifications to remind guests to rate their experience, Attractions.io keeps you connected to guests.

  • Segmentation tools enable you to filter and group app users according to their behaviours, purchase history or group demographics. Understand how specific visitor groups explore your attraction and tailor communications to their specific needs.


How we work





The Attractions.io platform integrates with your existing tech stack to minimise data silos and help you collate valuable insights across the entire guest journey. With no need to switch providers, we can help you launch a new, fully-branded mobile app on our platform in as little as 8 weeks.

With more than 10 years of experience supporting the attraction industry's biggest brands, including Merlin Entertainments, Butlin’s and the San Diego Zoo Wildlife Association, we can work with you to deliver a connected guest experience that eliminates the biggest causes of friction in the guest journey, delights guests and drives secondary spending.

Book a meeting with a guest experience consultant and start building your connected guest experience.


Contact Attractions.io

Uttoxeter Business Centre
, Uttoxeter
, Staffordshire
, United Kingdom
, ST14 8AZ
Contact: Jacob Thompson
Tel: (0)1889 560 218
Email: [email protected]

www.attractions.io
Twitter
Facebook
Linkedin



What we have written about Attractions.io


Attractions.io championing guest experience in 2024 with new product releases



Leading mobile app platform developer Attractions.io is continuing its commitment to champion the guest experience with a host of new product releases in 2024, with significant enhancements being made to its mapping feature.

IAAPA Expo 2023: Attractions.io to launch innovative mapping technology as stand-alone offering



Guest experience platform Attractions.io has revealed its full showcase for this year’s IAAPA Expo, with the company’s innovative MapLayr to be launched for the first time as a stand-alone product.

Attractions.io launches industry-first in-app map with dynamic lighting at Alton Towers



Guest experience platform Attractions.io has launched a first for the attractions industry, with a new addition to the mobile app of popular British theme park Alton Towers offering dynamic lightning dependant on the time of day.

IAAPA Expo Europe 2023: Attractions.io to present guest experience platform in Vienna



The team from Attractions.io will be on hand at this year’s IAAPA Expo Europe to guide visitors through the company’s guest experience platform.

Ted Ismert named new chief operating officer for Attractions.io



Attractions.io has announced the appointment of a new chief operating officer, with Ted Ismert taking up the position as the guest experience platform developer continues to rapidly grow operations in 2023.

Attractions.io enhances partnership strategy to expand integrated app ecosystem



Guest experience platform Attractions.io has unveiled a new partnership strategy, which the company says will expand its existing integrations network while enhancing collaboration between some of the industry’s leading suppliers and vendors.

It takes a village: How to increase spending and social reach through micro-influencing with Attractions.io



“It takes a village to raise a child” is a famous proverb that suggests an entire community of people must provide for and interact positively with children for those children to experience and grow in a safe and healthy environment.

Kennedy Space Center Visitor Complex partners with Attractions.io to reimagine guest experience platform



The Kennedy Space Center Visitor Complex has introduced a brand new experience platform, with Attractions.io behind the technology that aims to improve communication, navigation, and accessibility for guests at the popular attraction.

Attractions.io to expand guest experience platform



Attractions.io is set to expand its guest experience platform in 2023, with two new features launching in the spring.