About Subscribe Submit news Get in touch
 
Home Opinion In depth Video LIVE news Interviews Company Profiles Events diary Jobs
Vantage | Planet Attractions
     
Company Profile: Vantage


EVERY GUEST’S JOY IS MAXIMISED
With a mission of maximizing joy for every guest, Vantage was born to change the park experience for the better. Vantage delivers digital tools and solutions for operators to create joy within their parks, customizing the guest experience on each slide, ride, and “in-between” moment.

Backed by WhiteWater’s 40+ years of industry expertise and a team of technology experts, Vantage has developed software that amplifies every moment of the guest experience, so you can create the joy that makes your business thrive.

By meeting customers’ needs and wants and facilitating the entire journey, Vantage eliminates in-park and beyond-park frictions between operators and guests. It's an intuitive interface that helps guests make the most of their day and allows operators to maximize their operational and revenue potential.

Main Products and Services
Venues are made up of many separate, moving parts: F&B, CRM, POS, etc... Traditional amusement technologies for managing these are built as separate entities, requiring you to juggle and interpret multiple information systems.

By unifying these, you can unlock a new level of understanding that will empower you and your guests. Imagine having one real-time view of your entire venue, curating targeted promotions to maximize sales, and discovering the sweet spot for staffing across hours, days, and months. Imagine providing guests the convenience of a single RFID wearable and guest account for every purpose and personalizing their visit to suit their idea of a 5-star experience.

That’s where Vantage comes in. Vantage unifies your current technology systems and adds a new layer of real-time guest insight that unlocks game-changing capabilities. The result is optimized revenue, reduced operational risk, and unparalleled guest experience.

Vantage is helping attractions and leisure venues evolve in the digital era and exceed customers’ digital expectations.



New Levels of Convenience for the Guest
The guest app provides the convenience, freedom, and value that guests need. Guests can download the app before their visit and continue their interaction during visits through kiosks.
• Season pass purchasing and online profile upload
• Wayfinding & location services at the touch of a button
• In-App purchases & cashless wallets that consumers are accustomed to
• Queue management for guest empowerment and more joy throughout the day
• Make My Day experience customization that allows guests to plan their day their way before entering the park
• Parental & access controls for parents to better enjoy their day without worrying
• Family- and friend-finding with the geolocation tool on the app

Safety for Guests and Reduced Risk for Your Park
• Parental controls
• Access control for staff and guests
• Automated maintenance & mechanical alerts
• Digital waivers and record-keeping
• Real-time capacity tracking
• Slide sensors that help ensure one person or vehicle at a time

A Personal Park Experience
By gamifying the whole park journey with points and badges that can be exchanged for products and discounts, the operator can:
• Offer an experience that reflects profiles’ needs and wants
• Manage crowds
• Improve the real-time experience of each slide with music and color preferences
• Increase in-park spending with tailored offers
• Increase return visits with targeted marketing, Park Perks & loyalty programs
• Personalize greeting messages before, during, and after visitation

Real-Time Information for Operators
Operators can tend to the immediate needs of their venue with complete, real-time information at their fingertips. Features include:
• Attendance & exists
• Dispatch rates
• Crowd concentrations
• Facility usage for cleaning and maintenance
• Instant incident alerts
• Security and safety solutions and precautions

At Vantage, we believe in making each guest moment as joyful as it can be and have built our platform to help parks achieve that—it’s a win/win for guests and operators. Contact us to find out how you can benefit from the continuous cycle of the joy economy!


Contact Vantage

Head Office Address:
1110 Boston Ave Suite 100, Longmont, CO 80501, United States
Tel: +1 604 273 1068
Toll free from Canada and USA: +1-833 857 0248

www.vantage.co
Linkedin



What we have written about Vantage


Whitewater celebrates Brass Ring and Impact Awards



Fresh off last week's IAAPA Expo, leading waterpark supplier Whitewater is celebrating after being honoured with three prestigious awards.

WATCH: Meet WhiteWater’s chief marketing officer Una de Boer



As one of the leading designers and manufacturers of waterparks and attractions worldwide, WhiteWater always has a strong presence at IAAPA shows.

WATCH: Meet Vantage president Michael Jungen



In 2018 Whitewater launched Vantage - a new division of the company that uses technology of the same name to take real-time visitor data and use that to optimise park operations for the guest.

WhiteWater to showcase Icon Tower at IAAPA Expo Europe



WhiteWater is offering guests a first look at its new Icon Tower attraction at this year’s IAAPA Expo Europe, with the manufacturer set to showcase a model of the innovation on its stand (Booth 728) during the event.

Land, sea and everywhere in between: WhiteWater’s global openings for 2022



With the summer season rapidly approaching and 2022 promising to be a celebration of comebacks, we’ve taken a look at one of the world’s leading waterpark suppliers in WhiteWater to see what projects are set to launch globally in the coming months.

Michael Jungen to lead WhiteWater’s Vantage as new president



Former Disney man Michael Jungen has taken up a new position as the president of WhiteWater’s Vantage division.

WhiteWater announces key hires



WhiteWater has announced that Frank Good and Domingo Vergoossen will join the company in senior roles. Good will take on the role of VP of Business Development at Vantage, WhiteWater’s technology arm and has more than 10 years experience providing digital solutions to theme parks.

Making a splash: Paul Chutter on his new role at the head of WhiteWater



There have been some big changes for WhiteWater in recent times, the most significant seeing Paul Chutter - the son of company founder Geoff Chutter - taking a step up and succeeding his father as company president.

 



© Kazoo 5 Limited 2023
About Subscribe Get in touch
 
Opinion In depth Interviews
LIVE news Profiles Diary Video
Jobs
Vantage | Planet Attractions
Company Profile: Vantage


EVERY GUEST’S JOY IS MAXIMISED
With a mission of maximizing joy for every guest, Vantage was born to change the park experience for the better. Vantage delivers digital tools and solutions for operators to create joy within their parks, customizing the guest experience on each slide, ride, and “in-between” moment.

Backed by WhiteWater’s 40+ years of industry expertise and a team of technology experts, Vantage has developed software that amplifies every moment of the guest experience, so you can create the joy that makes your business thrive.

By meeting customers’ needs and wants and facilitating the entire journey, Vantage eliminates in-park and beyond-park frictions between operators and guests. It's an intuitive interface that helps guests make the most of their day and allows operators to maximize their operational and revenue potential.

Main Products and Services
Venues are made up of many separate, moving parts: F&B, CRM, POS, etc... Traditional amusement technologies for managing these are built as separate entities, requiring you to juggle and interpret multiple information systems.

By unifying these, you can unlock a new level of understanding that will empower you and your guests. Imagine having one real-time view of your entire venue, curating targeted promotions to maximize sales, and discovering the sweet spot for staffing across hours, days, and months. Imagine providing guests the convenience of a single RFID wearable and guest account for every purpose and personalizing their visit to suit their idea of a 5-star experience.

That’s where Vantage comes in. Vantage unifies your current technology systems and adds a new layer of real-time guest insight that unlocks game-changing capabilities. The result is optimized revenue, reduced operational risk, and unparalleled guest experience.

Vantage is helping attractions and leisure venues evolve in the digital era and exceed customers’ digital expectations.



New Levels of Convenience for the Guest
The guest app provides the convenience, freedom, and value that guests need. Guests can download the app before their visit and continue their interaction during visits through kiosks.
• Season pass purchasing and online profile upload
• Wayfinding & location services at the touch of a button
• In-App purchases & cashless wallets that consumers are accustomed to
• Queue management for guest empowerment and more joy throughout the day
• Make My Day experience customization that allows guests to plan their day their way before entering the park
• Parental & access controls for parents to better enjoy their day without worrying
• Family- and friend-finding with the geolocation tool on the app

Safety for Guests and Reduced Risk for Your Park
• Parental controls
• Access control for staff and guests
• Automated maintenance & mechanical alerts
• Digital waivers and record-keeping
• Real-time capacity tracking
• Slide sensors that help ensure one person or vehicle at a time

A Personal Park Experience
By gamifying the whole park journey with points and badges that can be exchanged for products and discounts, the operator can:
• Offer an experience that reflects profiles’ needs and wants
• Manage crowds
• Improve the real-time experience of each slide with music and color preferences
• Increase in-park spending with tailored offers
• Increase return visits with targeted marketing, Park Perks & loyalty programs
• Personalize greeting messages before, during, and after visitation

Real-Time Information for Operators
Operators can tend to the immediate needs of their venue with complete, real-time information at their fingertips. Features include:
• Attendance & exists
• Dispatch rates
• Crowd concentrations
• Facility usage for cleaning and maintenance
• Instant incident alerts
• Security and safety solutions and precautions

At Vantage, we believe in making each guest moment as joyful as it can be and have built our platform to help parks achieve that—it’s a win/win for guests and operators. Contact us to find out how you can benefit from the continuous cycle of the joy economy!


Contact Vantage

Head Office Address:
1110 Boston Ave Suite 100, Longmont, CO 80501, United States
Tel: +1 604 273 1068
Toll free from Canada and USA: +1-833 857 0248

www.vantage.co
Linkedin



What we have written about Vantage


Whitewater celebrates Brass Ring and Impact Awards



Fresh off last week's IAAPA Expo, leading waterpark supplier Whitewater is celebrating after being honoured with three prestigious awards.

WATCH: Meet WhiteWater’s chief marketing officer Una de Boer



As one of the leading designers and manufacturers of waterparks and attractions worldwide, WhiteWater always has a strong presence at IAAPA shows.

WATCH: Meet Vantage president Michael Jungen



In 2018 Whitewater launched Vantage - a new division of the company that uses technology of the same name to take real-time visitor data and use that to optimise park operations for the guest.

WhiteWater to showcase Icon Tower at IAAPA Expo Europe



WhiteWater is offering guests a first look at its new Icon Tower attraction at this year’s IAAPA Expo Europe, with the manufacturer set to showcase a model of the innovation on its stand (Booth 728) during the event.

Land, sea and everywhere in between: WhiteWater’s global openings for 2022



With the summer season rapidly approaching and 2022 promising to be a celebration of comebacks, we’ve taken a look at one of the world’s leading waterpark suppliers in WhiteWater to see what projects are set to launch globally in the coming months.

Michael Jungen to lead WhiteWater’s Vantage as new president



Former Disney man Michael Jungen has taken up a new position as the president of WhiteWater’s Vantage division.

WhiteWater announces key hires



WhiteWater has announced that Frank Good and Domingo Vergoossen will join the company in senior roles. Good will take on the role of VP of Business Development at Vantage, WhiteWater’s technology arm and has more than 10 years experience providing digital solutions to theme parks.

Making a splash: Paul Chutter on his new role at the head of WhiteWater



There have been some big changes for WhiteWater in recent times, the most significant seeing Paul Chutter - the son of company founder Geoff Chutter - taking a step up and succeeding his father as company president.