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Attractions.io is set to expand its guest experience platform in 2023, with two new features launching in the spring.
Tom Anstey | Planet Attractions | 01 Mar 2023
Attractions.io is set to expand its guest experience platform in 2023, with two new features launching in the spring.
The new updates – in-app photos and hotel booking – aim to provide a seamless end-to-end experience for both the guests and operators.
The in-app photo feature will enable operators to integrate their media services into the Attrations.io platform, where guests will be able to view, purchase and share photos and other media directly from the mobile app. The integration is currently being trialled at Alton Towers in Staffordshire, UK, with initial results showing an uplift in conversions and social reach.
Meanwhile, the hotel booking tool is designed to provide a smooth resort experience by simplifying both the reservation and check-in processes. Guests will be able to make reservations, view their bookings and check in via the app. Once checked in, guests will receive helpful notifications, letting them know when their room is available, when to get breakfast and how to get to their rooms.
“At Attractions.io, we believe that the value we create by connecting the guest journey and collaborating with industry partners is much greater than the sum of any individual parts,” said Attractions.io founder and CEO, Mark Locker.
“On the back of our recent investment, we’re growing our team so that we make connecting more of the services guests need to the platform a priority in 2023.”
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