As the customer experience becomes increasingly immersive, accesso is placing its focus for 2024 on seamless experiences through use of its cutting-edge technologies

Tom Anstey | Planet Attractions | 12 Mar 2024

accesso is eyeing an increase in immersive customer experience operations Credit: accesso
As one of the leading global providers of technology solutions aimed at redefining the guest experience, driving increased revenue, streamlining operations, and supporting data-driven business decisions for leisure and entertainment operators, 2024 is a big year for accesso.
This year, the company is eyeing an increase in immersive customer experience operations, with its focus on seamless experiences and cutting-edge technology.
Among its offerings, the recently launched Accesso Freedom restaurant and retail platform has been developed to “redefine the guest experience”. A cloud-native platform Freedom allows venues to seamlessly integrate restaurant and retail operations, supporting mobile food ordering, self-service kiosks, and mobile point-of-sale.
The recent acquisition of VGS adds the Accesso Horizon ticketing and visitor management system to the company’s product portfolio, providing venue operators with a comprehensive solution. Also, the latest version of the Accesso Passport ticketing suite introduces a range of enhancements, streamlining operations and options to enhance the user experience.
“Our products empower venues with innovative solutions for today and for the future,” says an accesso statement. “As we enter a time where technology and human experience seamlessly blend, Accesso invites you to join us in creating unforgettable moments.”
From waterpark suppliers and media specialists to creative designers, dark ride producers and operations specialists, Planet Attractions has gone to every corner of the globe to find out what’s hot in 2024. To see the full Supplier Showcase, click here.
Operations and ticketing
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