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Knoebels - the US’s largest free admission amusement resort - has partnered with Attractions.io to launch a new guest experience app.
| 27 Apr 2022
Knoebels - the US’s largest free admission amusement resort - has partnered with Attractions.io to launch a new guest experience app.
Featuring interactive wayfinding and a new queue management system, the app is set to launch on April 30, with Knoebels adopting Attractions.io’s core solution.
“Attractions.io caught our team’s attention at the IAAPA Expo in Orlando,” said Mary Helwig, director of Marketing and Advertising at Knoebels.
“They assured us they could deliver a quality product that met our guests’ needs within eight weeks, and we’re happy to say they have upheld that promise. The new app will be ready to launch in time for our opening day, and we couldn’t be more pleased with the outcome.
“We pride ourselves on maintaining tradition and nostalgia while at the same time being able to adapt to guest expectations. The guest experience is paramount to our operation, and we feel confident that the new app will help our guests make the most of their visit. Itinerary planning, entertainment schedules, ride queue times, exclusive offers and wayfinding are just a few of the perks our guests can look forward to experiencing with our app.”
Opened in 1926, Knoebels features more than 60 rides including three wooden roller coasters, three steel roller coasters, a 1913 carousel, and a haunted house dark ride. The park draws around 1.4 million visitors each year.
For more on Attractions.io check out - ‘The Netflix approach: How user segmentation is changing the visitor experience game’
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